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Senior Product Designer

Northwestern Mutual Compensation Dashboard

A consolidated dashboard that lets Managing Directors finally see how their compensation actually works — pulling fragmented reports into one intuitive financial picture.

Northwestern Mutual Compensation Dashboard — Senior Product Designer

Role

Senior Product Designer

Duration

Jan – Dec 2023 · 12 months

Platforms

Web, Mobile

TOOLS

Figma

The challenge

Field leaders couldn't understand their own compensation. Data was scattered across multiple legacy reports and platforms, forcing them to ask coaches for hand-holding instead of strategically managing their team's production.

Approach

  1. 01Ran in-depth interviews with Managing Directors and District Directors to map the mental model of how comp actually flows.
  2. 02Designed a single consolidated view with drill-down clarity — from the at-a-glance number to the underlying production data.
  3. 03Created a flexible component system that handles multiple comp structures without forking the UI.

My role

I led this project end-to-end after we lost the lead designer at kickoff, mentoring a junior designer alongside me. We opened with workshops with our internal users — primarily Managing Directors — and partnered closely with research across multiple rounds, including SUS benchmarking. I sat in on interviews and contributed to synthesis. From there I drove the work from wireframes through mid- and high-fidelity, presenting at every stage to stakeholders and the internal design team. I worked hand-in-hand with engineering throughout — reviewing feedback during design, then running design QA on the built code — and kept handoff-ready files moving in parallel.

Want the full story?

The deeper case study includes the research process, competitive audit, screen-by-screen audit of the original experience, survey findings, and final design rationale. Available on request.